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    Faqs

    Product Information

    Yes! We are always on the hunt for the freshest ingredients to create our products. The key to all natural products is to ensure the products are potent and as fresh as possible.

    While Tierra would love to assist you, she would need much more detail about your overall care. This is not a service Tierra currently offers. We recommend speaking to the provider in charge of your care to answer this question for you.

    Provide the answer to the question here.

    Our products are all 100% natural and are made with fresh ingredients. This does mean that their shelf life may be somewhat lower than traditional beauty products but that's the trade off! The shelf life of our products do range from 1 month to 5 years.

    Without knowing the medicines you currently take or your medical history, this is not something Tierra can advise you on.  She also does not offer a service of this nature.  Please consult the provider in charge of your care to get this question answered.

    You bet! While we aim to eliminate packaging from all of our products, there are still some products that require some help staying put. All packaging is 100% recyclable though, and can be brought back to our physical locations for a fun treat!

    Five of Temple Treats scents offered are currently sold local to Atlanta at <br>
    <a href="http://www.sweetsamba.com/find-us">Sweet Samba Howell</a>
    <br>
    1532 Howell Mill
    Atlanta, GA 30318. <br>
    Otherwise, it is sold online at www.tierragoesgreen.com
    On a Quarterly basis until it sells out as it is a Limited Edition product.

    Face Flavor Original and Medicinal are currently sold at <br>
    <a href="https://www.sevananda.coop/">Sevananda Natural Foods Market</a>
    <br>
    467 Moreland Ave. NE
    Atlanta, GA 30307
    <br>
    All Face Flavor products are otherwise sold online, www.TierraGoesGreen.com
    We ship worldwide

    Essential Oils

    Currently the TGG Supplements are shipped from a different facility than the other TGG products.  You will receive two separate shipping emails when each shipment goes out.  Thank you for your patience and understanding.

    Visit www.TierraGoesGreen.com and subscribe to the TGG mailing list

    Please send an email to TGG Customer Solutions Team at support@tierragoesgreen.com with your order number, brief description of the problem and photos (if damage occurred or wrong product shipped).

    Tierra specializes in preventative care so if you have a diagnosis and are being treated by a medical professional, please consult with them.  You may book a consult with Tierra when she resumes the service.

    We recommend spending some time on her Instagram account to review recommendations from at leas the past 4 years.  Tierra recommends you begin your transition by reading books about the lifestyle you aspire to live and drinking a minimum of one (1) gallon of water as well as 8 oz. of green juice per day.

    Tierra does not check DMs so please use the email option.

    Tierra is not a personal trainer.  She is the Brand Ambassador for VibeRide - Grant Park and they show her a lot of love with the photos!

    Tierra's product recommendations can be found on her <a href="https://www.amazon.com/shop/tierragoesgreen">Amazon Influencer page</a> for products on Amazon.  For small businesses, please follow her on <a href="https://www.instagram.com/tierragoesgreen/">Instagram</a> and watch her LIVE sessions as well as view her page for product recommendations.  She recommends and uses all of the brands currently listed on this website on the <a href="https://tgg-tierra-goes-green.myshopify.com/pages/brand-ambassador">Brand Ambassador page.</a>

    Additional FAQ's

    Tierra is honored for the consideration.  Please access the Speaker page then complete the Speaker Request form to be connected to her team.

    Please email Tierra's team at support@tierragoesgreen.com

    Have issues with an order? support@tierragoesgreen.com

    Want to book Tierra to speak at an event, inquire about brand endorsement, wholesale TGG products, other…? support@tierragoesgreen.com

    Order Information

    Because our products are handmade, we need about 2-3 days to process and fulfill your full order. Orders placed after our afternoon cutoff time will be processed the next business day. Please visit our Shipping Policy page for more info. Click Here

    Reach out! Visit our contact page for any information regarding your order, or send a direct email to Support@TierraGoesGreen.com

    We’re happy to answer questions about Orders, Order Modifications, Shipping, Returns, & Cancellations.

    Please visit our return policy page for more info. Click Here

    Currently the TGG Supplements are shipped from a different facility than the other TGG products.  You will receive two separate shipping emails when each shipment goes out.  Thank you for your patience and understanding.

    Please send an email to TGG Customer Solutions Team at support@tierragoesgreen.com with your order number, brief description of the problem and photos (if damage occurred or wrong product shipped).

    Please email our Customer Resolution Team at support@tierragoesgreen.com